It was my regular evening round at Madhur Bhav- meeting Ageing with Joy all  seniors, talking to them about life always gives you an insight of new things. It's each time a learning experience. One of my supervisor told me that a new couple has come and they have some issues with the staff, so much that they constantly complain about the facilities, food, services. I decided to visit them. Both of them were highly educated. The Ajoba  was  High rank officer and his wife was running  trust  for under privileged children . Their son is   Editor of English News Paper.  I was firstly surprised to see them in Madhur Bhav, I asked them very politely," Ajji what are your problems? Which staff don’t listen to you?" I called supervisor and scolded her in front of them that gave them the confidence that I am someone who they can confine to and rely on.  After sorting their worries and issues regarding the staff and facilities, I enquired ...